Who We Are
Ship Shadow was created by Dustin and Gary, the owners of The Token Shop, an ecommerce business which ships nearly 5,000 packages per month. After experiencing upwards of 4,000 packages which were either delayed or lost in transit during the 2020 holiday shipping season, they knew there had to be a better way to monitor the health of their mail steam. Thus, the Ship Shadow concept was born!
Dustin and Gary built an excel tool to track their packages. Then, they decided to partner with a software company to automate the tool in order to help other ecommerce shops address their shipping concerns.